Crisis Communications
Crisis communications is an important element of any major incident or disruption event and it involves both internal and external crisis communications preparations as well as the related issue of crisis reputation management. In such circumstances, organisations and governments are equally vulnerable to communications failures and the consequent risk to the continued viability of organisations as well as the public perception and support for government.
To request crisis communication assistance, please contact Newrisk Limited directly.
Internal Communications
Efficient and effective communications between employees, managers and directors or ministers may help to mitigate the effects of a major incident or disruption event. Ensuring that employees are aware of the relevance and importance of certain information can enable seamless reporting to managers, directors and ministers and assist with emergency service response and mitigation planning.
External Communications
External communications with the media and the general public are an essential aspect of any major incident or disruption event. It is advisable to implement reputation management procedures in advance of an incident so as to facilitate seamless and effective communications.
Newrisk Limited can assist with external communications preparations so as to mitigate the negative reputational effect arising out of major incidents and disruption events. Such preparations encompass traditional verbal briefings to media organisations (such as press conferences and press releases) as well as the more modern modes of communications (such as Twitter, Facebook and Myspace).
Recent Lectures & Conferences
Newrisk Limited has recently lectured on crisis communications including:
- 'Terror and Cyber Threat Hot Spots' - Lecture for the Chief Security Officer Eighth Annual Summit on Leadership and Holistic Security to Protect People, Property and Profits in Brussels (Belgium) in October 2014;
- 'CBRNE/Cyber Terrorism: Technical briefing for ‘Exercise London' - Lecture for the Ministry of Defence, Terrorism Causes, Trends and Responses, Knowledge Transfer Programme at the University of Bradford, School of Social and International Studies in April 2013;
- '‘London in 2012- Security Lessons and Future Threats’, ISC2 Secure Workshop in London (England) in March 2013. Training modules included: Training modules: Lessons from London in 2012; Lessons for Securing Systems; Skills for Monitoring the Cyber Threat Landscape; Security Audits for Cloud; Media Communications Skills and Role Plays; Skills Development;
- Managing Shock Attacks on Cities: Multiple Terrorist, Nuclear or Cyber Threat Horizons' - Keynote and Planning Lecture for CEOs at the Sixth Chief Security Officer Summit in Berlin (Germany) in December 2012;
- 'Scientific Solutions for CBRNE Terrorism and Catastrophic Events with Reflections on Fukushima and Norway, Situational Awareness, Communications, Evacuation, Shelter, Risk' - Co-chair for the Permanent Monitoring Panel on Mitigation of Terrorist Acts at the 'Role of Science in the Third Millenium, International Seminar on Nuclear War and Planetary Emergencies', 45th Session in Erice (Italy) in August 2012.
- 'Permanent Monitoring Panel Report on Terrorist Acts' - Lecture to the 'Role of Science in the Third Millenium, International Seminar on Nuclear War and Planetary Emergencies', 45th Session in Erice (Italy) in August 2012.
- 'Water and CBRNE/Cyber Terrorism: Waterborne threats and sustainability of cities including unusual secondary and tertiary water contamination lessons from Fukushima' - Presentation to the 'Role of Science in the Third Millenium, International Seminar on Nuclear War and Planetary Emergencies', 45th Session in Erice (Italy) in August 2012.
- 'Reputation, Governance and Audit: Managing Catastrophic Risk from Terrorism or Accidents: London in 2012 and the BP Gulf Oil Spill' - Paper to the MIS Middle East Fraud and Corruption Summit in January 2011: discussing the recognition and reporting of catastrophic risk, preparation of the catastrophic risk audit process, auditing of post incident mitigation capability, reputation issues for companies and auditors as partners in catastrophic risk and stress testing the media response capability of organisations.
- 'Auditing Response Strategy for Reputation and Top Risks: Are Measures in Place for Top Security Risks' - Keynote Paper to the MIS 5th Annual Audit, Risk and Governance Africa Conference in August 2010: discussing major risk scenarios and exercises which could be used to manage organisations' reputation and assist in the identification of key threats.
To request Newrisk Limited's assistance in connection with crisis communications, please contact Newrisk Limited directly.
